Frequently Asked Questions – Wellington Convention Centre

Table of contents


General information

Where can I find out further information about our venues?

For general information about Positively Wellington Venues (Positively Wellington Venues is an integration of what were two businesses – the Wellington Convention Centre, and St James Theatre & The Opera House) please contact us on +64-04-801-4231 or email us at

Who owns and manages our venues?

As a business unit of the Wellington City Council, Positively Wellington Venues manages six of the city’s key venues – the Michael Fowler Centre, Wellington Town Hall, St James Theatre, The Opera House, TSB Bank Arena and Shed 6 on the Council’s behalf.

How do I get to Positively Wellington Venues?

Positively Wellington Venues main office is located in the Michael Fowler Centre.  The Michael Fowler Centre and Town Hall are adjacent to each other and entrance to the buildings is located at 111 Wakefield Street.  St James Theatre is located in Courtney Place, The Opera House is 111-113 Manners Street, TSB Bank Arena and Shed 6 is located on Queens Wharf Square off Jervois Quay.
View location map

What are our opening hours?

  • The main office, located in Michael Fowler Centre, is open from 8.30am to 5.30pm – Monday to Friday.
  • Reception at the TSB Bank Arena and Michael Fowler Centre are open from 8am to 6pm.

Additional opening hours are dependent on the events taking place in the venues.

Is there a wheelchair access at the venues?

Yes. All our venues are wheelchair accessible. Disabled car parking is also available.

Is there an Automatic Teller Machine (ATM) at the venues?

Yes. An ATM is located outside, or close to, all our venues.

Can you recommend somewhere nearby to dine?

Wellington is renowned for its fabulous restaurant and cafe culture. With its many dining options located in the central city area, there is something for every taste. Our staff are happy to recommend dining options (and there are many to choose from).

I am a student and I require information on Positively Wellington Venues, can you help me with my research?

Due to the high volume of requests we receive from students for information, we cannot reply to each request individually but would recommend that you research the website in detail as it contains a significant amount of information which hopefully will assist you in your studies.

Booking an event

How can I book an event?

Booking an event with us is easy. We have a dedicated team who are happy to answer any of your queries regarding holding an event at our venues. For more information on how our venues can provide the perfect solution for your event or to ask any questions view the enquiry form.

Attending an event

How can I find out what events are happening at the venues?

To find out about upcoming events please visit our calendar of events.

Where can I purchase tickets for events?

Tickets for our events in our venues can be purchased through Ticketek offices nationally and online at There is a Ticketek box office located opposite the entrance to the Michael Fowler Centre on Wakefield Street, and also inside the main foyer of the TSB Bank Arena, where you can purchase tickets direct.


Where can I stay in Wellington?

Our venues are surrounded by great accommodation providers that provide you with a diverse range of options. And because we are located in the heart of Wellington’s central business district, all hotels are only a short walk from our venues. A list of hotels can be found in our “Destination Wellington” section.

Which hotels are closest to Positively Wellington Venues?

  • The Amora Hotel is located directly opposite the Michael Fowler Centre, and the West Plaza Hotel is across the road from the Wellington Town Hall. Both hotels are located on Wakefield Street and are close to St James Theatre and The Opera House also.
  • The Intercontinental hotel is located adjacent to the TSB Bank Arena across busy Jervois Quay.

We also have many other quality accommodation providers located within a 10 minute walk to our venues. View the location map and hotels.

Car parking

For the best options close to our venues view our car parking information.


Getting around

What are the public transport options in Wellington?

Wellington has a great public transport structure with services running regularly in the central business district at all times of the day. And because it’s a compact city, you won’t need to travel far – making it a cost-effective city to explore. Take a look at our transport information.


Working at Positively Wellington Venues

To find out what employment opportunities are currently available view job opportunities at our venues.

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